Privacy Policy

1. Introduction

LMN Design, operated under LMN ARCHITECTS LLP, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at https://www.lmndesign.hair or engage with our computer systems design and related services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined herein, please discontinue use of our website and refrain from providing any personal information. LMN Design is a specialized firm offering computer integrated systems design, network architecture, cybersecurity design, software integration, cloud architecture, and technical consulting services from our principal place of business in Seattle, Washington.

This policy applies to all information collected through our website, email communications, telephone interactions, and any other channel through which you may interact with LMN Design. We encourage you to review this policy periodically, as it may be updated to reflect changes in our practices or applicable legal requirements.

2. Information We Collect

We collect several categories of information to provide and improve our systems design services. The types of information we may collect include personal identification information, technical usage data, and business-related information that you voluntarily provide.

Personal Identification Information: This category includes your full name, email address, telephone number, company name, job title, and physical mailing address. We collect this information when you fill out a contact form on our website, request a consultation, subscribe to communications, or otherwise engage with our services.

Technical and Usage Data: When you visit our website, our servers automatically record certain technical information transmitted by your browser. This data includes your Internet Protocol address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, time spent on each page, and other diagnostic data. We use this information to analyze website performance, detect technical issues, and improve user experience.

Business Information: In the course of providing computer systems design and consulting services, we may collect business-related information such as project requirements, technical specifications, existing infrastructure details, and operational data necessary for delivering our professional services. This information is handled with the same level of care and confidentiality as personal data.

Communication Records: We retain records of correspondence when you contact us via email, phone, or our website contact form. These records help us track inquiries, provide better follow-up, and maintain quality assurance.

3. How We Collect Information

We employ multiple methods to collect information about you. The primary methods include direct collection when you voluntarily provide information, automated collection through website technologies, and collection from third-party sources where permitted.

Direct Collection: You directly provide most of the personal information we collect when you complete our online contact form, send us an email, call our office, or otherwise communicate with our team. This information is given with your full awareness and consent.

Automated Collection: As you navigate through our website, certain information is automatically collected through cookies, server logs, and similar tracking technologies. This automated data collection helps us understand how visitors use our site, which pages attract the most interest, and where improvements are needed.

Third-Party Sources: On occasion, we may receive information about you from third-party partners, such as analytics providers or business referral networks. When we receive such information, we treat it in accordance with this Privacy Policy and any additional restrictions imposed by the data source.

We do not collect sensitive personal data such as financial account numbers, government identification numbers, or health-related information through our website. You should not submit such sensitive information through our contact forms or email.

4. Use of Collected Information

The information we collect serves several essential business purposes. We use your information to deliver, maintain, and improve our computer systems design services, to communicate with you, and to comply with applicable legal obligations.

Service Delivery: We use your personal and business information to provide the professional services you have requested. This includes designing system architectures, preparing proposals, conducting technical assessments, implementing solutions, and providing ongoing support.

Communication: Your contact information enables us to respond to inquiries, send project updates, deliver technical documentation, and provide customer support. We may also use your email to send relevant information about our services, upcoming events, or industry insights, provided you have not opted out of such communications.

Website Improvement: Technical usage data helps us analyze website traffic patterns, identify popular content, detect and resolve technical problems, and optimize the overall browsing experience for our visitors.

Legal Compliance: We may process your information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests. This includes maintaining records for tax purposes, responding to lawful requests from public authorities, and enforcing our Terms of Service.

Business Operations: Information may be used for internal business purposes such as auditing, data analysis, and improving our service offerings. All such internal uses are conducted with appropriate safeguards to protect your privacy.

5. Sharing of Information

LMN Design does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the limited circumstances described below, and always in accordance with applicable data protection laws.

Service Providers: We may engage trusted third-party companies and individuals to facilitate our services, provide services on our behalf, or assist in analyzing how our website is used. These third parties have access to your information only to perform specific tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.

Business Transfers: If LMN ARCHITECTS LLP is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website of any change in ownership or uses of your personal information.

Legal Requirements: We may disclose your information where required to do so by law, subpoena, or other legal process, or if we believe in good faith that such action is necessary to comply with the law and the reasonable requests of law enforcement, to protect the security or integrity of our services, or to protect the rights, property, or safety of LMN Design, our clients, or the public.

With Your Consent: We may share your information for any other purpose with your explicit consent or at your direction.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our pages. This section explains what cookies are, how we use them, and how you can control them.

What Are Cookies: Cookies are small data files stored on your device when you visit a website. They serve various functions, such as remembering your preferences, enabling certain features, and providing analytics data to website operators. Cookies may be session-based, meaning they expire when you close your browser, or persistent, meaning they remain on your device for a set period.

Types of Cookies We Use: We use essential cookies necessary for the basic functioning of our website, such as maintaining session state and security. We also use analytics cookies to understand how visitors engage with our content, which pages receive the most traffic, and how users navigate through the site. These analytics cookies help us make informed decisions about improving our website structure and content.

Managing Cookies: Most web browsers allow you to control cookie settings through their preferences or settings menus. You can choose to block all cookies, accept only first-party cookies, or delete cookies when you close your browser. Please note that disabling cookies may affect the functionality of certain features on our website. By continuing to use our website without changing your browser settings, you consent to our use of cookies as described in this policy.

7. Data Storage and Security

Protecting your information is a fundamental priority for LMN Design. We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect against unauthorized access, disclosure, alteration, or destruction.

Security Measures: Our security practices include encryption of data in transit using Transport Layer Security protocols, secure server configurations, access controls and authentication mechanisms, regular security assessments and vulnerability scanning, and employee training on data protection responsibilities. We also maintain incident response procedures to address any potential data security events promptly and effectively.

Data Storage Location: Information we collect is stored and processed on secure servers located in the United States. By providing your information to us, you consent to the transfer and storage of your data in the United States, which may have data protection laws that differ from those in your country of residence.

Data Breach Procedures: In the unlikely event of a data breach that affects your personal information, we will notify you and relevant regulatory authorities in accordance with applicable legal requirements. Our notification will describe the nature of the breach, the types of information involved, steps we are taking to address the breach, and recommended actions you can take to protect yourself.

While we strive to protect your information using commercially reasonable means, no method of electronic storage or transmission over the Internet is entirely secure. We cannot guarantee or warrant the absolute security of any information you transmit to us or store through our services, and you do so at your own risk.

8. Third-Party Services

Our website may contain links to third-party websites, plugins, or services that are not owned or controlled by LMN Design. This Privacy Policy does not apply to the practices of those third parties. We encourage you to review the privacy policies of any third-party services you interact with.

External Links: If you follow a link from our website to an external site, you should review that sites privacy policy and terms of service before providing any personal information. We are not responsible for the content, practices, or privacy policies of any third-party websites or services.

Analytics Providers: We may use third-party analytics services that collect, monitor, and analyze website traffic and usage patterns. These third-party service providers have their own privacy policies addressing how they use such information.

Embedded Content: Pages on our website may include embedded content such as maps, videos, or other interactive elements. Embedded content from third-party websites behaves in the exact same way as if you had visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

9. Childrens Privacy

Our website and services are not directed to, and we do not knowingly collect personal information from, children under the age of 16. If we become aware that we have inadvertently collected personal data from a child under the age of 16 without verification of parental consent, we will take prompt steps to delete that information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately using the contact details provided at the end of this policy. We will investigate the matter and take appropriate action to remove the information from our systems.

We encourage parents and guardians to observe, participate in, and monitor their childrens online activities and to teach their children about protecting their personal information online.

10. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you. We respect these rights and provide mechanisms for you to exercise them.

Access and Portability: You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used, and machine-readable format.

Correction: If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update that information.

Deletion: You may request that we delete your personal information from our records, subject to certain exceptions such as our need to retain records for legal compliance, dispute resolution, or enforcement of our agreements.

Opt-Out of Marketing: You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in each marketing email or by contacting us directly. Even after opting out of marketing communications, we may still send you transactional or service-related messages necessary for ongoing business relationships.

Exercising Your Rights: To exercise any of the rights described above, please contact us using the information provided in the Contact Information section of this policy. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

11. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required to comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the nature of the information and the purpose for which it was collected.

Retention Criteria: When determining how long to retain your data, we consider factors including: the nature and sensitivity of the information; the potential risk of harm from unauthorized use or disclosure; the purposes for which we process your information; applicable legal and regulatory requirements; and whether those purposes can be achieved through other means.

Business Records: Information related to business transactions, contracts, and professional services is retained in accordance with applicable statutes of limitation and regulatory requirements governing professional services firms.

Website Analytics: Anonymized and aggregated website usage data may be retained indefinitely for analytical and statistical purposes, as such data cannot be used to identify any individual.

When personal information is no longer needed, we will securely delete or anonymize it using industry-standard data destruction methods. If complete deletion is not possible due to technical limitations, we will implement measures to prevent further processing of that information.

12. International Data Transfers

LMN Design is based in the United States, and the information we collect is processed and stored on servers located within the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our team operates.

By using our website or services, you consent to the transfer of your information to the United States, which may have data protection laws that differ from those in your country of residence. We take appropriate measures to ensure that your information receives an adequate level of protection consistent with this Privacy Policy and applicable data protection laws, regardless of where it is processed.

For individuals located in the European Economic Area, the United Kingdom, or Switzerland, we ensure that appropriate safeguards are in place for any transfer of personal data outside of those regions, such as standard contractual clauses or other legally recognized transfer mechanisms.

13. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act and other California privacy laws may provide you with additional rights regarding our collection and use of your personal information. This section describes those rights and how you may exercise them.

Right to Know: California residents have the right to request that we disclose what categories of personal information we collect, use, disclose, and sell. As stated throughout this policy, LMN Design does not sell personal information. You may request this disclosure up to twice in a twelve-month period.

Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions including but not limited to completing transactions, detecting security incidents, debugging, exercising free speech rights, and complying with legal obligations.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your California privacy rights. This means we will not deny you services, charge different prices, provide a different level or quality of services, or suggest that you may receive a different price or quality of services for exercising your rights.

To exercise your California privacy rights, please contact us using the information provided in the Contact Information section. We will verify your identity before fulfilling any request, which may require you to provide sufficient information to match our records.

14. GDPR Compliance

For individuals located in the European Economic Area, the United Kingdom, or Switzerland, the General Data Protection Regulation and UK GDPR provide certain rights and protections regarding the processing of personal data. LMN Design is committed to respecting these rights for applicable individuals.

Legal Basis for Processing: We process personal data on the following legal bases: consent, which you may withdraw at any time; performance of a contract when we provide services you have requested; compliance with legal obligations to which we are subject; and legitimate business interests, provided those interests are not overridden by your data protection rights and freedoms.

Your GDPR Rights: In addition to the rights described in Section 10, individuals covered by GDPR have the right to restrict processing of their personal data, the right to object to processing, and the right not to be subject to automated decision-making, including profiling. You also have the right to lodge a complaint with a supervisory authority in your country of residence if you believe our processing of your personal data violates applicable data protection law.

15. Do Not Track Signals

Some web browsers incorporate a Do Not Track feature that signals to websites you visit that you do not wish to have your online activity tracked. At present, there is no uniform industry or legal standard for how Do Not Track signals should be recognized and honored. Consequently, our website does not currently respond to Do Not Track browser signals.

We continue to monitor developments in this area and will adjust our practices as uniform standards emerge. In the meantime, you may manage your tracking preferences through browser settings and the cookie management options described in Section 6 of this policy.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will revise the effective date at the top of this page and may provide additional notice, such as a prominent notification on our website or via email to individuals with whom we maintain an active correspondence.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acknowledgment and acceptance of the updated terms.

If any changes require us to seek your consent under applicable data protection laws, we will obtain such consent before applying the changes to your personal information. Material changes will not be applied retroactively without your explicit consent.

17. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below. We are committed to addressing your privacy inquiries promptly and thoroughly.

LMN ARCHITECTS LLP
Attn: Privacy Officer
801 2ND Ave Ste 501
Seattle - 98104-1509
United States (US)

Email: reach@lmndesign.hair

Phone: +1 (320) 923-5783

Website: https://www.lmndesign.hair

We aim to acknowledge receipt of all privacy-related inquiries within three business days and to provide a substantive response within thirty days. If more time is needed to fully address your request, we will notify you of the reason for the delay and the expected response timeframe.